Privacy
How information is handled when you use this website and send an inquiry.
Who is responsible
Axistra Ltd. (Аксистра ООД), EIK/BULSTAT 208602320, is responsible for the personal data in project inquiries. Registered office: 131 Tsarigradsko Shose Blvd., office 506, 1784 Sofia, Bulgaria. For privacy questions or requests, contact k.bojkov@axistra.net or +359 896 733 974.
Information processed
An inquiry contains the name, work email, organization, topic and message you enter, together with a receipt reference and time. Short-lived hashed network identifiers help limit abuse. Do not submit sensitive personal information or system access credentials.
Purpose and basis
We use this information to assess and answer your inquiry, take requested pre-contractual steps and protect the website from abuse. Professional correspondence is processed on the basis of our legitimate interest in responding to relevant business inquiries, or requested steps before a contract where applicable. Inquiry details are not automatically enrolled in marketing communications.
Retention and access
Inquiries are stored in the website’s protected system and are accessible to the administrator authorized by Axistra. When the staff inbox is reviewed, the system removes website inquiries with no update in the preceding 12 months. Subsequent contract documents and email correspondence are held separately according to their purpose and applicable requirements. Expired abuse-control records are removed when the form or inbox is next used.
Infrastructure providers
The website uses OpenAI Sites and Cloudflare infrastructure for hosting, security and inquiry storage. Axistra email uses Microsoft 365. Processing outside the European Economic Area may occur under the providers’ applicable contractual safeguards.
Cookies and external content
Public pages do not use advertising pixels or behavioral analytics. Security measures on public pages and protected staff access may use platform security cookies. Links to other websites open content governed by those sites’ own policies.
Your rights
Depending on the applicable basis, you may request access, correction, erasure, restriction, objection or portability. Contact k.bojkov@axistra.net. You may also complain to the Bulgarian Commission for Personal Data Protection at cpdp.bg.
Updated: 6 September 2026.